The human behind the computer

Isn't it strange that we live in a world where being able to think about humans is a specific skill or talent? Picture by Averie Woodard Again and again I come in contact (and sometimes conflict) with intelligent, educated and experienced people running companies who have no clue that there is a human being sitting …

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Design for Positive Emotion

"The broader one’s understanding of the human experience, the better design we will have." - Steve Jobs Thinking about Positive Emotion From the last few weeks, I have been thinking over how to create better emotional experiences for people who use digital products. It turned out that I lacked a good vocabulary of emotions. We …

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