The value of quantifying human experience.. 8 Billion Dollars

Some time back, I wrote about how companies are coming up which help in quantifying human experience. Wow, so many companies creating value by finding ways to capture and quantify human experience. This fits into a broad historical trend (Kevin Kelley said so in his new book). Across time, the cost of technology goes down, and …

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Capturing User Feedback

Saw this on the bus I take everyday. I love this idea - of getting customer feedback right at the place where the user experiences the product. And I love the physicality of it, versus the watered down surveys we have all had the pleasure (cough!) of using. The company, foursmileys, offers this for a …

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